Welcome to AmericaFDA.com (“Company,” “we,” “our,” or “us”).
These Terms of Service (“Terms”) govern your access to and use of our website, services, and payment systems.
By accessing or using our services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. Services Provided

AmericaFDA.com provides:

• FDA Food Facility Registration (FFR) assistance
• U.S. Agent services
• FDA consulting and guidance
• Support for exporters and overseas manufacturers
• Educational resources, documents, and templates

We are not the U.S. Food and Drug Administration (FDA).
We provide consulting and support services only.

2. Eligibility

You must be at least 18 years old and legally able to enter into agreements to use our services.

By using our website, you confirm that:

• All information you provide is accurate
• You are authorized to act on behalf of the company or facility you represent

3. Payment Terms

Payments for services are processed through Stripe or other approved payment platforms.

By submitting payment:

• You authorize us to charge your selected payment method
• You agree to the pricing displayed at the time of purchase
• You acknowledge that digital consulting services begin immediately upon payment unless stated otherwise

All payments must be made in full before service begins.

4. Refund Policy

Because our services involve immediate consulting, document handling, and compliance work, all sales are final unless otherwise stated in writing.

No refunds will be issued after:

• Registration has started
• Documents have been prepared
• Communication with FDA has been initiated

You may review our full Refund Policy for more details.

5. Client Responsibilities

You agree to:

• Provide truthful, complete information for registrations
• Respond to necessary emails or requests for information
• Ensure your facility complies with applicable laws and regulations
• Understand that approval or acceptance by FDA is not guaranteed

We are not responsible for delays or rejections caused by inaccurate client information.

6. No Legal or Regulatory Guarantee

Our company provides consulting support, but we do not:

• Represent FDA
• Guarantee FDA approval
• Perform legal services
• Act as government officials

You agree that all regulatory decisions are ultimately made by FDA and not by AmericaFDA.com.

7. U.S. Agent Service

When purchasing U.S. Agent services:

• We act as your designated contact with FDA
• You authorize us to receive FDA communications on your behalf
• You must maintain an active registration and renew annually

Failure to renew may result in your FDA registration being invalid.

8. Intellectual Property

All content on this website—including text, logos, designs, guides, and documents—is the property of AmericaFDA.com.

You may not reproduce, distribute, or use our materials without written permission.

9. Prohibited Activities

You agree not to:

• Misrepresent your identity or facility
• Violate any applicable laws
• Reverse-engineer or misuse our platform
• Attempt to impersonate our business or employees
• Use our services for fraudulent purposes

10. Limitation of Liability

To the fullest extent permitted by law:

• We are not responsible for indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount you paid for the service

You use our website and services at your own risk.

11. Termination

We reserve the right to suspend or terminate your access to our services if:

• You violate these Terms
• You provide false information
• Payment is disputed or fraudulent

12. Changes to These Terms

We may update these Terms at any time.
Continued use of our services means you accept the updated Terms.

13. Contact Information

For questions or support, contact us:

AmericaFDA.com
📧 Email: support@americafda.com
🌐 Website: www.americafda.com